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11 August 2026

How equity crowdfunding works (and why your customers might be your best investors)

Kirstin Hunter runs Australia's biggest equity crowdfunding platform. How it works, who it's for, and the £2,000 Revolut investments now worth £1 million.

The traditional path to startup capital has a bouncer at the door. Buying into a decent VC fund can require a minimum ticket around a quarter of a million dollars, which rules out almost everyone - including, as Kirstin Hunter points out, her own parents, swimming coaches on the Gold Coast who worked long hours their whole lives and were never offered a way in.

Kirstin is the CEO of Birchal, Australia's biggest equity crowdfunding platform, and on Life After Launch she made the clearest case you'll hear for the model - from both sides of the transaction.

What it actually is

Equity crowdfunding lets a company raise capital from everyday people, who become genuine shareholders rather than donors or pre-order customers. Australia's regime is only about eight years old; the UK has a ten-year head start, which means the British market shows us where this goes.

Where it goes is remarkable. In Revolut's first crowdfunded round, around 460 investors put in an average of £2,000 each. That £2,000 is now worth over £1 million - even after dilution. Potentially 460 new millionaires, none of whom needed a wealth manager or a fund minimum to get in. That's the wealth-creation case in a single number.

Two ways Founders use it

Kirstin sees companies arrive at Birchal from opposite directions, and both work. Companies with a strong existing community turn that community into shareholders who benefit directly when the company wins. Companies without a community use the raise itself to build one - the campaign doubles as a customer acquisition engine, and everyone who invests has a permanent reason to buy from you, talk about you, and defend you.

Done well, it's a virtuous circle: the raise creates the loyal customer base, the customer base drives the commercial results, the results reward the shareholders.

It's not just for companies who can't raise VC

The assumption that crowdfunding is the consolation bracket is out of date. Unyoked came to the crowd on what Kirstin believes was its third raise, alongside private capital - and in recent weeks Savannah Asset Management and Cashew, both VC-backed, did the same. These are companies choosing to bring their customers onto the cap table because letting the people who love your product share in its success is a strategic asset, not a fallback.

The bigger idea

Kirstin spent a decade watching who gets locked out of funding, on both sides: Founders without the networks to reach capital, and ordinary people without the wealth to access investment opportunities. Equity crowdfunding is one system that opens both doors at once - everyday people get to shape the market with their dollars, and Founders get judged by the crowd rather than the gatekeepers.

Crowdfunding is one alternative to the VC default. The other is funding that flexes with your revenue instead of taking your equity - revenue-based financing, which we cover with Tractor Ventures' Jodie Imam.